Active Voice Biometrics

The use of Voice Biometrics when a caller is required to say something specific for the purpose of authentication and enrolment.

This form of Voice Biometric authentication most often takes the form of a caller repeating a specified passphrase such as “My Voice is My Password” in an automated application. The genuine customer will be asked to record the phrase several times during the registration process. Because the phrase recording and the authentication step require extra effort from the customer over and above their reason for calling, we refer to it as Active.

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